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Electronic Resources Management Specialist, American University

  • 10 Mar 2019 10:13 PM
    Message # 7209691

    Position Title

    Electronic Resources Management Specialist, American University

    Position Description

    The E-Resources Management Specialist works independently within the Electronic Resources Management Unit to provide support for all of the Library’s electronic resources, including journals, databases, e-books, datasets, and aggregator collections via the library’s Electronic Resource Management System, OCLC WorldShare, LibGuides, and EZProxy. The position’s primary responsibilities include maintenance of resource and license records in the ERMS and OCLC WorldShare, management of e-resource usage data collection and reporting, maintaining archival units for the LOCKSS server, maintaining definitions on the EZProxy server, working with the Electronic Resources Management Unit to troubleshoot end-user access issues.

    • The Electronic Resources Management Specialist reports directly to the Electronic Resources Librarian, together with the Electronic Resources Specialist This position works as part of the Electronic Resources Management Unit
    • This position provides direct support for the library’s growing electronic collections, which currently represent approximately 80% of the library’s materials budget
    • E-collections support student and faculty research from across campus, as well as from any remote location with sufficient Internet access
    • As the university expands its global and distance learning programs and emphasis on research activities and initiatives, the library’s e-collections will be an important service component to ever growing populations of users
    • Salary Range $21.98 - $22.69/hr


    • Answering reference questions posed by students, faculty, and other library users in person, by phone, e-mail, and virtually
    • Conducting personalized in-depth research consultations (30-50 minutes on average) for writers of dissertations, capstones, theses, major papers, or term projects, both in person and online via Zoom
    • Determining patron’s research needs and identifying and locating appropriate online and print information sources
    • Recommending alternative approaches and as necessary directing patrons to subject specialists within or sources beyond the University Library
    • Helping to update/create digital learning objects, including online research guides and instructional videos.

    Minimum Qualifications

    • Bachelor’s degree and/or the equivalent in education, training and experience working in libraries or organizations with a public service focus
    • Ability to work independently and collaboratively
    • Ability to communicate effectively verbally and in writing
    • Knowledge of spreadsheets, word processing programs, and the Internet 
    • Basic understanding of information technology systems, including networks and Internet browsers
    • Initiative and desire to learn 
    • Preferred Education and Experience Experience with library resources, systems, and services, specifically library databases and electronic journal collections, link resolvers, ERMS, and library information technology Experience with web programming and coding (JavaScript, HTML, CSS)

    Application Process



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