The kick-off for the year will be the Harwood Public Innovators Lab, a three-day immersion in the Harwood practice. Following the workshop, library teams will receive one year of scheduled coaching support by a Harwood certified coach and six webinars that will support and reinforce the learning from the Lab. The Harwood Public Innovators Lab is a highly focused three-day learning experience that grounds participants in turning outward. Turning outward is an effort that can be learned, and results in authentically engaging communities in real and lasting change.