Library Technician-LAC Group
LAC Group is seeking Library Technicians to provide Document Delivery, Interlibrary Loan, and Administrative support for a major federal agency in the Bethesda, MD, area. The Technician will support a variety of activities and tasks to connect users with information resources; maintain the security and safety of the collections, and provide overall administration support in routing mail and requests for a variety of services. Responsibilities cover a wide range of technical service tasks and individual assignments may vary slightly.
Fulfills document deliveries request (print and electronic) to internal and external customers
Prepare interlibrary or internal document deliveries for courier or mail delivery
Uses DOCLINE, the Alma Integrated Library System (ILS), and OCLC to maintain accurate records for interlibrary loan (ILL), circulation, and library holdings
Responds to requests to circulate, renew, and place holds on library materials
Picks up and distributes mail for library staff; collections material for outgoing mail
Hands standard and rush requests; may provide courier services for rush items
Maintain accurate statistics of all work performed.
Supports the front desk with basic clerical duties including reservations for collaboration spaces and equipment; maintaining a calendar of events; coordinating logistics
Provides general office administration duties including filing records, maintaining minutes of meetings, copying material, etc.
High School/GED required
Associate's Degree from a recognized college or technical institute with 16 credits in library science or computer science is preferred.
Proficiency with Microsoft Office suite, especially Word and Excel
Minimum of 1-year relevant library experience working with document delivery, ILL, circulation, and general office duties
Knowledge of library techniques, systems, and procedures
Some knowledge of sources of reference on bibliographical material
Ability to use and explain the library facilities, including catalogs and other reference aids
Ability to deal effectively with volunteers and non-professional staff in instructing them in the use of the library
Ability to present ideas effectively orally and in writing
Ability to establish and maintain effective working relationships with personnel of the institution.